Shipping policy

Last Updated: July 5, 2026

At LukeYourMerch, we are committed to processing and delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Order Processing Time

Order Cut-Off Time: 5:00 PM (Eastern Time)

Processing Time: 2–3 business days (Monday–Friday)

Orders placed after 5:00 PM (EST) will begin processing on the next business day.

Please note that personalized leather products require custom engraving and preparation. During holidays or periods of high order volume, processing times may be slightly longer.

Shipping & Delivery Time

Standard Shipping Transit Time: 4–5 business days (Monday–Friday)

Estimated Total Delivery Time: 6–8 business days

Delivery estimates include both processing and shipping time. Actual delivery dates may vary depending on your location, weather conditions, holidays, or carrier delays.

Shipping Methods & Costs

Free Standard Shipping: We offer free standard shipping on all orders shipped within the United States. No minimum purchase is required.

Shipping Carriers: Orders are shipped through trusted carriers such as USPS, UPS, or FedEx, depending on your location and the most efficient delivery option available.

Secure Packaging: Every leather belt is carefully inspected before shipment and packaged to help protect it during transit.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
  • Tracking information may take up to 24 hours to become available after the carrier receives the package.

Shipping Destinations

Currently, LukeYourMerch ships to addresses within the United States only. International shipping is not available at this time.

Delivery Issues

Damaged Items

If your order arrives damaged or defective, please contact us within 48 hours of delivery. To help us resolve the issue quickly, please include:

  • Your order number
  • Clear photos of the product
  • Photos of the shipping package, if applicable

After reviewing your request, we will work with you to provide an appropriate solution.

Lost Packages

If your tracking information shows that your package was delivered but you have not received it, or if tracking has not updated for more than 5 business days, please contact our customer support team.

We will assist you in working with the shipping carrier to investigate the shipment.

Address Changes

If you need to update your shipping address, please contact us as soon as possible.

Address changes can only be made before the order has been processed or transferred to the shipping carrier.

Contact Us

For any questions regarding your shipment, feel free to reach out to our customer support team:

  • Email: Support@LukeYourMerch.com
  • Phone: +1 512 803 0926
  • Address: 15777 James Gate Pl, Monument, CO 80132, United States